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Senior Systems Integration Specialist
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Systems Integration Specialist to join our team at Johnson Controls International. As a key member of our team, you will be responsible for the installation, commissioning, and service of complex security and fire systems.
Key Responsibilities
- Installation and Commissioning
- Oversee and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
- Field coordination and communication, system programming, commissioning, AHJ testing, and training on new system installations.
- Service and Troubleshooting
- Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems.
- Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition.
- Customer Satisfaction
- Manage assigned Electronic Systems service requests in regards to field labor hours estimated.
- Customer satisfaction through coordination, response to customer requests and problems, and clear communication skills.
- Reporting and Administration
- Prepare reports on daily activities.
- Complete timesheets, mileage reporting, and monthly vehicle reports in a timely manner.
Requirements
- Experience
- 5+ years' experience with installation and service of fire alarm, access control, CCTV, intrusion, and intercom systems.
- Knowledge of IP-based systems required.
- Skills and Qualifications
- Demonstrate working knowledge of electricity and electronics.
- Demonstrate an aptitude for troubleshooting systems and performing necessary repairs.
- Security experience with Access Control Systems as well as CCTV Systems required.
- Ability to effectively work independently.
- Demonstrate a high level of customer service.
- Be able to carry and move equipment/tools weighing up to 40 pounds.
- Minimum high school/trade school graduate, military, or two-year Associate degree in a technical field involving electronics and/or computer-based systems.
- Working knowledge of personal computers (Windows 7 and later) and Microsoft's suite of Office software.
- Working knowledge of IT network systems. Working understanding of IP-based protocols.
- Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters, and communication devices as required.
- Excellent verbal and written communication skills.
- Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.
- CCURE 9000 certification preferred but other certifications acceptable.
