Retail Equipment Maintenance Technician

6 days ago


Grapevine, Texas, United States IGT Full time
Job Summary

The Field Service Technician is a critical role within IGT, responsible for ensuring the smooth operation of our gaming equipment at Retailer locations. As a key member of our technical support team, you will be responsible for maintaining and servicing our equipment, responding to dispatches, and providing exceptional customer service.

Key Responsibilities
  • Equipment Maintenance and Repair: Perform routine maintenance and repairs on IGT equipment, including troubleshooting and resolving technical issues in the field.
  • Customer Service: Provide excellent customer service to Retailers, responding to their needs and concerns in a timely and professional manner.
  • Dispatch and Logistics: Respond to dispatches, drive to customer locations, and deliver supplies and equipment as needed.
  • Inventory Management: Track and manage inventory of supplies and equipment, ensuring that Retailers have the necessary materials to operate our games.
  • Training and Development: Provide basic training to new Retailers and refresher training to existing Retailers on procedures and best practices.
Requirements
  • Education: High school degree or equivalent required.
  • Experience: 1+ years of experience in a customer service or technical support role.
  • Skills: Valid driver's license, good driving record, and ability to perceive colors. Physical ability to lift and carry equipment weighing up to 50 pounds.
  • Qualifications: Must be able to climb a ladder, sit and drive for prolonged periods, and work in close quarters.
What We Offer

As a Field Service Technician at IGT, you will be part of a dynamic team that is dedicated to delivering exceptional customer service and ensuring the smooth operation of our gaming equipment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



  • Grapevine, Texas, United States Great Wolf Lodge Full time

    About the RoleWe are seeking a skilled Maintenance Technician I to join our team at Great Wolf Lodge. As a key member of our facilities maintenance team, you will be responsible for ensuring the smooth operation of our equipment and facilities.Key ResponsibilitiesPerform routine maintenance on tools and equipment, including cleaning and lubrication, to...


  • Grapevine, Texas, United States IGT Full time

    Job SummaryThe Field Service Technician is a critical role within IGT, responsible for ensuring the smooth operation of our gaming equipment at Retailer locations. As a key member of our technical support team, you will be responsible for maintaining and servicing our equipment, responding to dispatches, and providing exceptional customer service.Key...


  • Grapevine, Texas, United States Pinch A Penny Full time

    Job DescriptionWe are seeking a dedicated Swimming Pool Maintenance Technician to enhance our services. The ideal candidate will possess a keen eye for detail, a desire to acquire new skills, and a level of technical expertise. Familiarity with pool chemistry and the capability to identify and resolve various mechanical problems is advantageous, though not...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    About the Role:The Maintenance Technician at Great Wolf Lodge is responsible for overseeing the day-to-day engineering operations in the lodge. This includes project management, general life safety, ordering, and working with vendors. The successful candidate will be responsible for completing preventative maintenance and repairs throughout the hotel...


  • Grapevine, Texas, United States IGT Full time

    Job SummaryIGT is seeking a skilled Field Service Technician to maintain and service gaming equipment at customer locations. As a key member of our team, you will be responsible for ensuring the smooth operation of our gaming equipment, providing exceptional customer service, and driving business results.Key ResponsibilitiesTransport, install, and maintain...


  • Grapevine, Texas, United States Dick's Sporting Goods Full time

    About UsDick's Sporting Goods is a leading retailer of sports equipment, apparel, and footwear. We are committed to creating an exceptional shopping experience for our customers and providing a positive work environment for our teammates.Job SummaryWe are seeking a highly motivated and customer-focused Golf Sales Professional to join our team. As a Golf...


  • Grapevine, Texas, United States GameStop Full time

    POSITION OVERVIEWThe Facilities Maintenance Technician plays a crucial role in supporting the Maintenance Division by executing both predictive and preventive upkeep tasks for facility machinery. This position operates under general oversight, regularly engaging with a supervisor for direction and feedback on complex assignments. Key responsibilities...


  • Grapevine, Texas, United States GameStop Full time

    POSITION OVERVIEWThe Facilities Maintenance Technician plays a crucial role in supporting the Maintenance Division by executing both predictive and preventive upkeep tasks for various facility apparatus. This position operates under general oversight, frequently collaborating with a supervisor for direction and feedback on atypical assignments. Key...


  • Grapevine, Texas, United States Texas State Gov Full time

    Position Overview:As a Facilities Maintenance Technician at Texas State Gov, you will be responsible for ensuring the optimal functioning of our facilities through various maintenance and repair tasks.Key Responsibilities:Conduct routine maintenance and repairs on all electrical and mechanical systems.Oversee the upkeep of facility systems, including large...


  • Grapevine, Texas, United States GameStop Full time

    Job SummaryThe Maintenance Associate II plays a vital role in ensuring the smooth operation of GameStop's facilities by providing support to the Maintenance Department. This position involves conducting predictive and preventive maintenance procedures for facility equipment, working under general supervision, and interacting with a supervisor regularly for...


  • Grapevine, Texas, United States IGT Full time

    Job SummaryThe Field Service Technician is a critical role within IGT, responsible for ensuring the smooth operation of our gaming equipment at Retailer locations. As a key member of our technical support team, you will be responsible for maintaining and servicing our equipment, responding to dispatches, and providing exceptional customer service.Key...


  • Grapevine, Texas, United States City of Grapevine, TX Full time

    Salary: See Position DescriptionLocation : Grapevine, TXJob Type: Full-TimeDepartment: Public WorksJob SummaryWater Utilities Mechanic I$21.69/hour to $30.37/hourThe selected candidate will be tasked with the upkeep and repair of equipment at the Water Treatment Plant, Wastewater Treatment Plant, and Lift Stations. Responsibilities may include performing...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    At Great Wolf Lodge, we are seeking a Retail Operations Supervisor to oversee our retail and attractions departments. In this pivotal role, you will ensure the efficient functioning of our retail spaces and attractions while delivering exceptional experiences for our guests.Key Responsibilities:Managing daily operations of retail and attractions to uphold...


  • Grapevine, Texas, United States Prestige Maintenance USA Full time

    About the RolePrestige Maintenance USA is seeking a highly skilled and detail-oriented Custodial Services Representative to join our team. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities, providing exceptional customer service, and maintaining a safe and healthy work...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    At Great Wolf Lodge, we are seeking a Retail Operations Supervisor to oversee our retail and attractions departments. In this role, you will be instrumental in ensuring efficient operations while delivering exceptional guest service.Key Responsibilities:Overseeing daily operations of retail and attractions to uphold safety and service excellenceMentoring and...


  • Grapevine, Texas, United States Great Wolf Lodge Full time

    At Great Wolf Lodge, we are seeking a Retail Operations Supervisor to oversee our retail and attractions departments. In this pivotal role, you will ensure the efficient functioning of these areas while delivering exceptional experiences for our guests.Key Responsibilities:Overseeing daily operations in retail and attractions to uphold safety and service...


  • Grapevine, Texas, United States VSSI LLC Staffing Services Full time

    Weekend Shift: Friday to Sunday 6am-6pmQualifications: Proficiency in programming languages such as Linux, along with general server or repair experience is essential.Overview: The Server Maintenance Technician will be tasked with evaluating, diagnosing, and replacing components on servers sent for assessment and repair.Key Responsibilities:Examine, assess,...

  • HVAC Technician

    5 hours ago


    Grapevine, Texas, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled HVAC Technician to join our team at the Gaylord Texan Resort & Convention Center. As a key member of our facilities maintenance team, you will be responsible for inspecting, repairing, and maintaining HVAC, air quality control, and refrigeration equipment.Key ResponsibilitiesInspect and maintain HVAC, air quality control,...


  • Grapevine, Texas, United States Government Jobs Full time

    Job Summary:We are seeking a skilled Equipment Operator I to join our Utility Team at Government Jobs. As a key member of our team, you will operate medium to heavy hydraulic equipment, including dump trucks, backhoes, and specialized equipment, to support water and sewer construction, repairs, and maintenance projects.Key Responsibilities:Operate a variety...


  • Grapevine, Texas, United States Barbeques Galore Full time

    Job Type: Full-timePosition Overview:Duties encompass promoting merchandise and assisting clients within the retail environment. Operates under direct supervision, adhering to established protocols to execute job responsibilities.Key Responsibilities:1. Provide a warm welcome, genuine smile, and maintain eye contact with patrons.2. Assist customers in...