Server Maintenance Technician
2 weeks ago
Qualifications: Proficiency in programming languages such as Linux, along with general server or repair experience is essential.
Overview: The Server Maintenance Technician will be tasked with evaluating, diagnosing, and replacing components on servers sent for assessment and repair.
Key Responsibilities:
- Examine, assess, and troubleshoot servers
- Replace components as necessary
- Conduct and interpret server stress evaluations
- Document all observations, test outcomes, and components replaced in the operational tool
- Collaborate with motherboard repair, testing, quality control, and inspection teams
- Provide support for quality control, inspection, and motherboard testing
- Manage parts usage
- Other tasks as assigned by management
Team Collaboration & Leadership:
- Foster and maintain a positive work atmosphere
- Work in conjunction with other departments such as warehousing, shipping, and receiving
- Adhere to procedures for system and parts management
Essential Skills:
- Understanding of basic server architecture
- Ability to assemble components to ensure server functionality
- Conduct and comprehend diagnostic testing
- Knowledge of basic networking principles
- Familiarity with common error codes
- Capable of troubleshooting typical server errors and issues
- Driven to resolve challenges
- Enthusiastic about continuous learning in server and networking technologies
Education & Experience:
- Education – High school diploma or equivalent technical training, certifications in server support and architecture preferred
- Experience – Proven track record in troubleshooting and diagnosing servers, familiarity with tools such as email, spreadsheets, and repair tracking systems
- Experience in replacing server components
- Experience in server configuration
- Strong written and verbal communication skills – required for documenting errors and repairs
- Industry Background: Previous experience in a PC or server environment is advantageous
- Ability to identify and resolve issues promptly.
Competencies:
- Demonstrates a commitment to achieving exceptional results
- Dedicated to continuous process enhancement
- Expects high performance
- Encourages commitment among team members
Physical Requirements:
- Must be able to sit and stand for extended periods
- Ability to lift objects weighing up to 30lbs
- Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
- Must be able to tolerate moderate to high noise levels in a warehouse setting
- Must be able to work in varying weather conditions.
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