Residential Direct Sales Manager

2 weeks ago

Henderson, Nebraska, United States Optimum Full time
Job Title: Residential Direct Sales Manager

About the Role

We are seeking a highly motivated and experienced Residential Direct Sales Manager to join our team at Optimum. As a leader in Direct Sales, you will be responsible for supervising, organizing, directing, and motivating a team of Direct Sales Supervisors and Representatives to meet or exceed sales and service connect goals.

Key Responsibilities

  • Identify opportunities to improve overall performance and implement effective action plans.
  • Provide Direct Sales Representatives with current product information on Altice USA products and services, as well as those of competitors in the marketplace.
  • Plan and execute Residential Direct Sales strategies by evaluating demographics and trends within the local marketplace, analyzing results to identify opportunities to maximize bundle sell-in percentages, penetration, and overall sales productivity.
  • Provide effective and timely feedback to local sales teams and daily reporting to senior management.
  • Motivate teams by fostering a positive work environment through creativity, enthusiasm, and team spirit.
  • Develop and implement effective recognition and rewards programs to encourage a higher level of performance from the workforce.
  • Communicate, implement, and enforce all policies and procedures to ensure all sales quality guidelines are met.
  • Plan, develop, and facilitate effective weekly meetings incorporating information, recognition, motivation, and training in support of the business plan.
  • Build, manage, and sustain organizational and customer relationships to achieve goals and improve the customer experience.

Requirements

  • A minimum of 5 plus years of proven success in sales leadership is preferred.
  • Prior telecom industry experience is preferred.
  • Microsoft Office or similar program skills.
  • Excellent verbal and written communication skills, and confident presentation skills.
  • A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others.
  • Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment.
  • Demonstrated ability to analyze problems, probe facts, identify and question assumptions, and find creative and effective solutions.

About Optimum

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services.

Equal Opportunity Employer

Optimum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity, or protected veteran status, or any other basis protected by applicable federal, state, or local law.

Personal Information

Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment-related information, photos, education information, and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration, and compliance with federal, state, and local law.

Important Note

Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

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