Lead Recreation Associate

1 day ago


Springfield, Illinois, United States Springfield Park District Full time
Job Title: Lead Recreation Associate

Join the Springfield Park District team as a Lead Recreation Associate and be part of a dynamic team that provides accessible and memorable recreational opportunities for the community.

About the Role:

The Lead Recreation Associate will work under the supervision of the Botanical Garden General Manager and be responsible for assisting with various program coordinators, facility managers, and teachers in class activities, front-line/guest services, and customer service initiatives. This role will also involve managing part-time Recreation Associates, handling customer service, and being a keyholder for the facility.

Key Responsibilities:
  • Assist with program coordination, facility management, and customer service initiatives
  • Manage part-time Recreation Associates and provide guidance and support
  • Handle customer service inquiries and resolve issues in a professional and courteous manner
  • Be a keyholder for the facility and ensure it is secure when required
  • Perform opening and closing duties of the facility and ensure it is ready for events and weekend business hours
  • Assist with special events, programs, and activities
  • Provide information and tours to potential renters and visitors
  • Process membership payments and assist with membership mailings and newsletter distributions
Requirements:
  • High School diploma or equivalent
  • Previous managerial experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills
  • Ability to work a flexible schedule, including weekends and evenings
  • Physical capabilities to lift 50 pounds and perform basic mathematics
What We Offer:

The Springfield Park District offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to providing a positive and inclusive work environment that values diversity and promotes equal employment opportunities.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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