Credit Manager

1 week ago


Plant City, Florida, United States BUDDYS HOME FURNISHING Full time
Job Summary

We are seeking a highly skilled and experienced Credit Manager to join our team at Buddys Home Furnishing. The successful candidate will be responsible for managing customer accounts, ensuring timely rental/lease agreement renewal payments, and maintaining company standards for renewals, delinquencies, and store collections.

Key Responsibilities
  • Acquire and maintain customers through effective communication and relationship-building
  • Act as a customer liaison to resell the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel, including directing activities of one or more employees
  • Comply with all applicable federal, state, and local statutes
  • Decipher, prepare, and review store reports to ensure accurate data and compliance
  • Document all customer commitments and maintain accurate records
  • Ensure company standards for renewals, delinquencies, and store collections are satisfied
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manage customer accounts, including negotiating and resolving conflicts
  • Manage inventory and cash assets, including preparing daily work schedules and delivery schedules
Requirements
  • Effective organizational skills to manage multiple priorities simultaneously
  • Established collection skills to ensure timely payment from customers
  • Good communication skills to build strong relationships with customers and colleagues
  • Ability to read, write, and communicate effectively in person and over the phone
  • Ability to negotiate and resolve conflicts in a professional manner
  • Ability to plan, organize, delegate, coordinate, and follow up on various tasks and assignments
  • Ability to recognize and solve problems in a timely and effective manner
Qualifications
  • Two years' experience in a similar role, preferably in the rent-to-own or retail industry
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Valid driver's license and satisfactory driving record

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