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Property Community Leader

2 months ago


Springfield Massachusetts, United States Related Full time

Key Responsibilities:
Are you seeking a chance to guide a team of skilled property professionals? Do you aspire to discover more than just a position – rather a fulfilling career with a purpose? Are you eager to make a significant impact by providing affordable housing solutions to those in need?


If this resonates with you, we invite you to consider joining our team as a seasoned Community Manager, responsible for the daily operations at our affordable housing community.


WHY YOU'LL ENJOY WORKING WITH US
Generous paid time off (19+ days) – we prioritize your work-life balance.

Customizable benefits package – choose from our medical, vision, and dental plans, along with life insurance and an Employee Assistance Program.


Financial wellness benefits to support your success - including 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.

Mental health support, including counseling services, is available to our team members.

Fertility benefits – including surrogacy, adoption assistance, and more.

Paid time off for volunteering, with matching charitable donations. We are a dedicated team making a real difference in the community.

Grow with us – access to learning & training programs; tuition & certification reimbursement; and opportunities for internal advancement.

YOUR ROLE AS A COMMUNITY MANAGER
You will be central to our operations – representing Related Management Company (RMC) for residents, employees, and agency partners.


Guide your team towards achieving business objectives: ensuring your property meets budgeted profitability and adheres to all regulations.

Support your team’s growth through coaching and development, helping them reach their professional aspirations while tracking your own progress.

Collaborate with the Regional Manager to establish the annual property budget.


Develop and implement SMART action plans to enhance property revenue and reduce controllable expenses; ensure property performance meets or exceeds annual budget expectations.

Facilitate consistent team communication and conduct team meetings to align with business goals.

Manage resident relations and requests, including conflict resolution, while fostering a strong sense of community.

Oversee and provide direction to maintenance staff; manage invoice and payment processing.


Collaborate with property support teams (e.g., Compliance, HR, Facilities) to address concerns and seek assistance as needed to advance the business.

Handle compliance requests from government/regulatory agencies in partnership with the Regional Compliance team.

COMPENSATION
$105,000 - $115,000 / yearly

Plus annual bonus

Qualifications:

WHO WE SEEK
You possess a minimum of 10 years of property management experience, having managed and led large teams (10+ staff) at properties exceeding 200 units.

You have extensive knowledge of regulatory compliance programs; specifically LIHTC and PBS8; experience with HOME, Workforce, and other Voucher programs is a plus.

Preferably, you hold your COS or TCS certifications.

You are dedicated to exceeding the expectations of those around you by delivering exceptional service.

You approach each day with determination – embracing constructive feedback and striving for improvement.

You believe in teamwork – recognizing that we achieve more together.

You are trustworthy and reliable, committed to doing the right thing – regardless of the circumstances.

You embrace diversity and understand that the best ideas emerge from varied perspectives.

A BIT ABOUT US
Today, Related Affordable manages one of the largest affordable housing portfolios in the nation.

Our company is driven by the belief that everyone deserves a quality home and works diligently to provide that for communities across the country.


The key to our success is our employees' genuine empathy, and we believe in investing in our talent while fostering a positive, team-oriented environment where every voice is valued.

Employees are encouraged to take on new challenges boldly, transcend the status quo, and demonstrate a strong entrepreneurial spirit.

Join our mission of creating thriving communities and making a difference in the world.