Diagnostic Services Supervisor

6 days ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Job Summary

Penn Medicine Lancaster General Health is seeking a highly skilled Diagnostic Services Supervisor to lead our Diagnostic Imaging team. As a key member of our clinical operations team, you will be responsible for planning, coordinating, and supervising daily acute operations of Diagnostic Services.

Key Responsibilities
  • Monitor and direct daily operations, including staff schedules, workflow, supply inventory, patient care, equipment function, and intra- and inter-departmental communication.
  • Develop and maintain department standards to ensure quality care is provided, and monitor departmental compliance to all regulatory agencies affecting the department.
  • Facilitate and/or provide expertise in initial investigation of exception situations, equipment failure, or other adverse events, and document any such events and escalate resolution through additional resources with appropriate judgment and urgency.
  • Lead quality assurance and process improvement programs, ensuring effective change control in implementation of new policies, technology, or procedural changes for specific workgroups.
  • Develop and/or assist in the creation of policies or procedures subject to review of physician leadership and management, and coordinate training associated with new policies or procedures to provide clarity and staff compliance.
  • Provide technical guidance and expertise to staff, function in a clinical or technical role in the acute care setting as needed, and maintain clinical knowledge and expertise to effectively contribute to patient care when needed.
  • Serve on committees and task forces as requested, work with varied intra- and inter-departmental teams to assure care continuity and process improvement, and assist in preparation and monitoring departmental finances, including budget variance reporting, and value management.
Requirements
  • Registration/Certification in a clinical healthcare field that includes clinical registration or certification in a diagnostic discipline such as Laboratory or Radiology medicine.
  • Associates degree in Allied Health or a related degree.
  • Five (5) years of experience in healthcare.
Preferred Qualifications
  • Three (3) or more years in Diagnostic Services.
  • Previous supervisory experience.
  • Bachelor of Science degree in Allied Health or a related degree.
Benefits
  • Medical, Dental, Vision and on-site Pharmacy plans to meet individual and family needs.
  • 100% Tuition Assistance at Pennsylvania College of Health Sciences (role dependent).
  • Flexible Spending and Health Savings Accounts (FSA & HSA) to further reduce taxable income and empower your healthcare choices.
  • Retirement Plan savings (403b) with employer match and annual employer contribution.
  • Employer paid Short & Long Term Disability and Life Insurance.
  • Employee Assistance Program (EAP) and other Wellness incentives.


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