Slack User Research Intern

1 week ago


San Francisco, California, United States Slack Technologies Full time
Intern - User Researcher

We're looking for a highly motivated and detail-oriented Intern - User Researcher to join our team at Slack. As a researcher, you will play a vital role in shaping the future of our platform and helping us understand how our users interact with our products.

You will work closely with our design and product teams to identify critical research questions, design and conduct research studies, and analyze data to inform product decisions. This is an exceptional opportunity to gain hands-on experience in user research and make a tangible impact on the development of our products.

You will have the chance to collaborate with a talented team of researchers, designers, and product managers, and contribute to the creation of innovative solutions that drive user engagement and satisfaction. We offer a comprehensive internship program that includes access to training and development resources, mentorship from experienced researchers, and opportunities to network with industry professionals.

As an Intern - User Researcher, you will:

  • Conduct user research to inform product decisions and drive user engagement
  • Work collaboratively with cross-functional teams to design and execute research studies
  • Analyze data and present findings to stakeholders
  • Develop and maintain relationships with internal stakeholders to ensure effective communication and collaboration

Requirements:

  • Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Communication, or related field
  • Experience working in user research or a related field
  • Strong analytical and problem-solving skills
  • Excellent written and verbal communication skills

Preferred qualifications:

  • Master's or Ph.D. degree in Human-Computer Interaction, Psychology, Sociology, Communication, or related field
  • Previous experience working in a technology company or business environment
  • Experience researching genAI, computer-supported collaboration, or knowledge workers

Estimated salary: $58-$65 per hour

About Slack Technologies:

Slack is a leading cloud-based communication platform that enables teams to communicate and collaborate more effectively. We are committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed.

Benefits:

  • A comprehensive internship program that includes access to training and development resources, mentorship from experienced researchers, and opportunities to network with industry professionals
  • A competitive salary and benefits package
  • The opportunity to work with a talented team of researchers, designers, and product managers


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