User Experience Research Lead
5 days ago
We are seeking an experienced User Experience Research Lead to join our team and drive large-scale, complex research initiatives that inform product strategy and improve the user experience.
About UsTinder revolutionized how people meet, growing from 1 match to one billion matches in just two years. With over 630 million downloads and 97 billion matches, we continue to evolve and innovate in the market.
Our Mission
At Tinder, we're committed to building a workplace that reflects the rich diversity of our members around the world. We value unique perspectives and backgrounds and strive to create a culture where everyone feels welcome and valued.
Position Overview
This is a leadership role within our User Experience Research team, responsible for driving impactful research initiatives that inform product strategy and improve the user experience. You will collaborate closely with cross-functional teams, including Product, Data, and Voice of the Customer, to deliver high-quality research insights.
Your Key Responsibilities- Drive and execute large-scale, complex UX research projects from inception to completion, including planning, design, data collection, analysis, and reporting.
- Design and conduct innovative qualitative and quantitative studies, including usability testing, user interviews, surveys, ethnographic studies, and advanced data analysis.
- Translate complex research data into clear, actionable insights that inform product strategy, design decisions, and user experience improvements.
- Communicate VoC effectively to all levels of the organization.
- Communicate, influence and drive decision-making with executive stakeholders via storytelling.
- Provide mentorship and guidance to junior researchers and team members, fostering a culture of continuous learning, professional growth, and excellence.
- Bachelor's degree in Human-Computer Interaction, Psychology, Sociology, Anthropology, or a related field.
- 7+ years of hands-on experience in UX Research within a product organization, with a proven track record of leading impactful research projects and driving product success.
- Expertise in a wide range of research mix-methodologies and tools, including advanced qualitative and quantitative approaches.
- Excellent analytical and problem-solving skills, with the ability to synthesize complex data into clear and actionable insights.
- Excellent communication and presentation skills, with the ability to influence and collaborate effectively with stakeholders at all levels, including executive leadership.
- Demonstrated experience in an agile development environment and a deep understanding of product design processes.
- Strong leadership and collaboration skills, with the ability to work across cross-functional teams.
We offer a competitive salary range of $180,000 - $200,000 per year, based on location, scope, and responsibilities. This position is located in San Francisco, and you'll have the opportunity to work with a talented team of professionals who are passionate about creating exceptional user experiences.
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