Patient Service Representative
2 weeks ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.
Key Responsibilities- Register patients, answer phone calls, and prepare the office for the day
- Schedule patient appointments, collect payment, and post charges and payments
- Balance daily transactions, reconcile encounters, and prepare deposit slips
- Ensure proper posting of charges into the practice management system
- Facilitate physician requests, maintain patient confidentiality, and comply with HIPAA guidelines
- Assist clinical staff in contacting emergency services and participate in anaphylaxis drills
- Perform other front office duties as assigned by the Practice Manager
- High school diploma required
- Minimum of two years of experience in a medical office or customer service position
- Proven success asking for payment, making change, and balancing a cash drawer
- Working knowledge of basic managed care terminology and practices
- Familiarity with scheduling and rearranging appointments effectively
- Comfortable using email, word processing, and interacting with Internet applications
- Working knowledge of practice management and electronic health record software
This position requires full range of body motion, including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
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Patient Service Representative
2 weeks ago
Murrysville, Pennsylvania, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.Key ResponsibilitiesRegister patients, answer phone calls, and prepare...
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Patient Service Representative
1 month ago
Murrysville, Pennsylvania, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a smooth and efficient experience for our patients.Key...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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