Director of Employee Relations

2 weeks ago


Normal, Illinois, United States Rivian Full time
About Rivian

Rivian is a pioneering company that's on a mission to keep the world adventurous forever. This commitment extends to our Electric Adventure Vehicles and the talented individuals we seek to attract. We're a company that constantly challenges the status quo, reframing old problems and seeking innovative solutions. Our diverse team shares a passion for the outdoors and a desire to protect it for future generations.

Role Summary

As the Director of Employee Relations, you'll spearhead the development of industry-leading capabilities in conflict mediation and resolution. Reporting to the VP of Transformation and Operations, you'll architect the strategy and operating model for fostering a culture of belonging, repairing working relationships, and tackling complex employee situations with care. By partnering with business leaders as their trusted advisor on grievances, and driving company-wide adoption of offerings, you'll make a lasting impact as the innovative, collaborative leader who establishes operational excellence in this new function.

Responsibilities
  • Design and develop a leading-edge Employee Relations function focused on conflict mediation and resolution.
  • Create the strategy, operating model, team structure, roles, policies, procedures, and service delivery approach to drive operational excellence.
  • Conduct an assessment of current-state pain points, risks, and gaps to inform the buildout of the new function.
  • Implement intake protocols, case tracking systems, escalation workflows, and quality control audits.
  • Drive continuous improvement, effectiveness, and strategic priority setting in case and project management.
  • Lead a team focused on employee relations issues, performance management, and workplace conflict through a lens focused on belonging, inclusion, and living our values.
  • Forge close collaboration with HR functions on coordinated case oversight, integrated protocols, systems, and effectiveness metrics.
  • Develop and deliver training programs to instill conflict resolution methodologies into manager/employee skillsets.
  • Implement communications campaigns and change management strategies to promote adoption of the new model across the organization.
Qualifications
  • 10+ years of experience in Employee Relations or a similar field.
  • Proven leadership ability in guiding teams through transformational change while maintaining high engagement and performance.
  • Proven experience in leading and managing an employee relations function, including developing and implementing employee relations strategies, policies, and programs in a large organization.
  • Skilled at attracting, developing, and motivating top talent to reach their full potential.
  • Success in applying innovative, data-driven thinking to solve complex, long-standing challenges and deliver high-impact outcomes.
  • Strong business and people acumen with consulting, conflict resolution, and facilitation abilities.
  • In-depth understanding of diversity, equity, and inclusion issues and their application to employee relations.
  • Expert knowledge of US employment laws, ADA, ADEA, FMLA, and HR best practices.


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