Digital Product Director

6 hours ago

Denver, Colorado, United States Frontier Airlines Full time
About the Role

Frontier Airlines is seeking a highly skilled and experienced Senior Director, Digital & Omnichannel Product to lead our digital product teams in delivering a best-in-class omnichannel technology platform. As a key member of our leadership team, you will be responsible for defining the strategy and roadmap for digital products, leading design/UI-UX, and driving continued merchandising optimization across our website, mobile app, and other channels.

Key Responsibilities
  • Build and own the vision, strategy, and execution of the digital product roadmap across all relevant commercial platforms and channels.
  • Deliver industry-leading self-service capabilities across platforms and products to support unbundled revenue generation and efficient passenger handling.
  • Lead digital product strategy, optimization, user experience, eCommerce operations, and product ownership.
  • Lead the digital user experience and user interface team, defining an effective UI-UX design process and delivery framework to support the overall digital product roadmap.
  • Lead continuous improvement processes for digital/e-commerce platforms, including ongoing testing and feature validation, A/B testing/continued experimentation upon potential platform enhancements, and overall configuration and optimization.
  • Demonstrate, and develop in staff, expert-level competence in key areas supporting a best-in-class digital experience, including but not limited to Business Analysts, Product Owners, and UX Designers.
  • Develop analytics strategies and KPIs to measure and monitor the success of the website, mobile app, and all other digital touchpoints.
  • Collaborate with internal and external stakeholders to ensure the accurate and timely delivery of the digital product roadmap and associated financial results.
Requirements
  • Bachelor's degree or combination of relevant education and experience considered in lieu.
  • Minimum 10 years of overall experience in digital product, e-commerce/omnichannel optimization, airline commercial (including network, pricing & revenue management, marketing, or sales/distribution), and/or high-growth revenue-driving functions preferred.
  • 5+ years of prior supervisory or demonstrated experience in leadership.
What We Offer
  • Competitive base salary range $156,520 - $200,000 DOE.
  • Total Rewards program including a competitive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time, and medical/dental/vision insurance.
  • Flight benefits for you and your family to fly on Frontier Airlines.
  • Buddy passes for your friends so they can experience what makes us so great.
  • Discounts throughout the travel industry on hotels, car rentals, cruises, and vacation packages.
  • Discounts on cell phone plans, movie tickets, restaurants, luggage, and over 2,000 other vendors.
  • Enjoy a 'Dress for your Day' business casual environment.
  • Flexible work schedules that support work/life balance.

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