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Medical Referral Coordinator

2 months ago

Northbrook Illinois, United States USA Clinics Group Full time

About the Role:

The USA Clinics Group is seeking a highly skilled Medical Referral Coordinator to join our team. As a Medical Referral Coordinator, you will play a critical role in the coordination and processing of patient referrals for specialist office services in a high-volume practice.

Key Responsibilities:

  • Contact Primary Care Physician offices to obtain system-generated referrals via phone or fax.
  • Review all referrals for eligibility, accuracy, and completeness.
  • Track and manage HMO referrals by entering them into the computer system.
  • Act as a liaison between patients and their Primary Care Physicians to retrieve on-time referrals.
  • Perform other related duties as assigned.

Requirements:

  • High School diploma or equivalent with three or more years of medical referral authorization experience in healthcare, highly preferred.
  • Experience with Referral Processing for HMO, preferred.
  • Knowledge of Microsoft Office (Outlook, Excel, and Word) and EMR experience, preferred.

Desired Skills and Qualities:

  • Effective communication skills.
  • Ability to work in a high-volume patient environment.
  • Results-oriented and goal-driven.
  • Ability to set priorities and meet deadlines.
  • Strong attention to detail.
  • Self-starter.
  • Service Excellence skills.
  • Ability to multi-task effectively.
  • Quality improvement philosophy with a high level of job accuracy, efficiency, and dependability.
  • Knowledge of HIPAA.
  • Maintain 100% confidentiality relating to all patients, corporate, financial, and proprietary information.

Benefits:

  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) plan.
  • PTO.