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Customer Service Associate

2 months ago

Rockford, Illinois, United States Family Dollar Full time
Customer Service Representative

Family Dollar is seeking a Customer Service Representative to provide exceptional customer service and support in a fast-paced retail environment.

  • Deliver outstanding customer service by greeting customers, assisting with merchandise selection, and answering questions about products and services.
  • Process transactions efficiently and accurately, ensuring a smooth and convenient shopping experience for customers.
  • Collaborate with colleagues to maintain a clean and organized store environment, promoting a positive experience for customers and employees alike.

As a Customer Service Representative at Family Dollar, you will have the opportunity to develop your communication and problem-solving skills, while working in a supportive and inclusive team environment.

Key responsibilities include:

  • Providing product information and answering customer inquiries
  • Processing returns and exchanges in a fair and efficient manner
  • Maintaining a positive and professional attitude in a fast-paced retail environment