Operations Manager

3 days ago


Dallas, Texas, United States OVME Full time
Job Overview

The Operations Manager will play a critical role in supporting the Director of New Studio Openings and Operations in overseeing operational platforms, completing studio operations activities, and supporting New Studio Openings and training initiatives.

Key Responsibilities
  • Manage and assist in operational projects and strategies to drive efficiency and cost-effectiveness.
  • Oversee the Supply Ordering platform to ensure timely and accurate ordering of office and medical supplies.
  • Maintain monthly budgets and office and medical supplies catalog to optimize inventory and reduce waste.
  • Partner with the Construction Manager on Service Channel projects to ensure seamless execution.
  • Support activities in Studio Management and Field Communication Platforms to enhance communication and collaboration.
  • Evaluate studio operational processes and procedures to identify areas for improvement and implement changes.
  • Maintain and update studio operations policies and procedures to ensure compliance and consistency.
  • Assist in training the field and reinforce consistency and compliance with company policies and procedures.
  • Execute required reporting for field leaders, including schedules as required.
  • Partner with Headquarters Partners to implement and follow-up on Company and Studio initiatives and training tools to maximize operational effectiveness.
Requirements
  • Bachelor's degree or commensurate experience in a retail and/or medical spa/studio environment.
  • 3-5 years of med spa/studio or retail operations experience.
Work Skills
  • Highly effective organizational skills with ability to multitask and work under pressure.
  • Proficient in Microsoft Office and Excel with ability to analyze data and create reports.
  • Exceptional communication skills with ability to communicate effectively with field leaders and Headquarters Partners.
  • Experience with Zenoti Studio Management Software and Service Channel Platforms.
Benefits
  • 14 Days Paid Time Off.
  • 9 Paid Holidays.
  • Medical, Dental, Vision 50/50 Primary.
  • Medical, Dental, Vision 25/75 Dependents.
  • Short Term Disability, AD&D, and Life Insurance 100% company paid.
  • 401k Employee Contribution.
  • Complimentary Services for all Team Members.
  • Friends and Family Discount.
  • Team Member Referral Bonus.

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