Marketing Representative

5 days ago


Fontana, California, United States TMT Communications Full time
Job Title: Junior Marketing & Outreach Representative

We are seeking a highly motivated and detail-oriented Junior Marketing & Outreach Representative to join our team at TMT Communications. As a key member of our outreach program, you will play a vital role in ensuring our members have the tools and services they need to succeed.

Key Responsibilities:

  • Provide exceptional customer service to members and potential members, responding to inquiries and resolving issues in a timely and professional manner.
  • Assist members with enrollment and provider services, ensuring a seamless experience.
  • Follow up on customer inquiries and complaints, communicating effectively to resolve concerns.
  • Perform research on billing inquiries and claims to provide accurate and timely service.
  • Act as a liaison between members and various departments, addressing concerns and providing solutions.

Requirements:

  • Strong interpersonal and communication skills, with the ability to build rapport with members and colleagues.
  • A high energy attitude, with a passion for learning and growth.
  • Interest in developing work ethics and motivational skills, with a desire to excel in a team dynamic.
  • Open to management training and development opportunities.

We offer a dynamic and supportive work environment, with opportunities for growth and professional development. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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