Roofing Specialist

8 hours ago


Fontana, California, United States Rust-Oleum Corporation Full time
Job Title: Field Support Specialist

Join the Rust-Oleum Corporation team as a Field Support Specialist, where you will play a crucial role in supporting our sales team and ensuring customer satisfaction.

Key Responsibilities:
  • Assist sales representatives in developing business in assigned markets and providing solid market presence.
  • Support sales representatives in making sales, including preparing and distributing marketing materials, inspecting and evaluating properties, and preparing scope of work documents.
  • Conduct inspections to identify, analyze, and resolve problems, and prepare reports for owners regarding the condition of roofs.
  • Monitor installation of Tremco roofing products to determine whether to issue a Tremco warranty.
  • Identify problems arising during installation and the lifecycle of the roof, and develop solutions to implement.
  • Perform patch and repair work for small leaks and minor maintenance to prevent potential leaks.
  • Conduct diagnostic infra-red scans of roofs, take photographs, and prepare CADD drawings as needed.
Requirements:
  • Associate's degree or equivalent from a two-year college or technical school, or a combination of education and experience.
  • Minimum of two to three years of related hands-on experience and/or training in a similar role.
  • Prior sales and/or customer-related experience in the roofing industry required.
  • Thorough understanding and application of roofing and waterproofing contracting standards.
  • Experience with MS Word, Excel, and familiarity with CADD.
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and organizational skills.
  • Ability to build relationships and deliver exceptional customer service.
Language Skills:
  • Ability to read, analyze, and interpret general business and technical information.
  • Ability to draft reports, business correspondence, and similar documents.
  • Ability to effectively present information and respond to questions from customers, contractors, and architects.
Mathematical Skills:
  • Intermediate skills: ability to calculate figures and amounts.
Reasoning Ability:
  • High skills: ability to solve practical problems and deal with a variety of concrete variables.
Physical Demands:
  • Ability to climb interior/exterior ladders to access roofs and carry equipment up to approximately fifty pounds over short distances.
  • Ability to walk along roof top edges.
  • Tolerance to exposure to outside weather conditions.

Rust-Oleum Corporation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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