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Restaurant Team Lead

2 months ago

Pasco, Washington, United States MOD Pizza Full time
About MOD Pizza

MOD Pizza is a fast-casual pizza restaurant chain that prides itself on serving high-quality pizzas made with fresh, sustainable ingredients. Our mission is to create a welcoming and inclusive environment where everyone feels valued and empowered to be their best selves.

Job Summary

We are seeking a skilled and motivated Restaurant Team Lead to join our team As a Restaurant Team Lead, you will be responsible for leading a team of Shift Supervisors to deliver exceptional customer service and ensure the smooth operation of our restaurant. If you have a passion for leading and developing teams, and a commitment to excellence, we want to hear from you

Key Responsibilities
  • Lead by Example: Demonstrate MOD values and behaviors, and exemplify a service mindset through effective leadership.
  • Create a Positive Vibe: Help create a MOD vibe that our customers expect, and coach Shift Supervisors to keep the energy high and create a positive vibe on the shift.
  • Train and Coach: Demonstrate, train, and coach Squad in all methods for accomplishing store tasks, and demonstrate knowledge of all Operational Standards and resources.
  • Partner with General Manager: Partner with the General Manager to engage the board community of our restaurant.
Requirements
  • Minimum of 1 year of customer service or restaurant leadership
  • Experience successfully leading, coaching, training, and motivating front-line employees
  • Ability to think strategically and act tactically
  • Ability to stay calm and focused in busy restaurant operations
  • Must be at least 18 years old