Hotel Operations Manager

4 weeks ago


Newport News, Virginia, United States Main Street Hospitality Full time
Job Summary

Main Street Hospitality is seeking a seasoned Hotel Manager to lead the opening and operation of our new property in Newport. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing a small team, and driving revenue growth.

Key Responsibilities:

  • Lead a team of front desk, maintenance, and housekeeping staff
  • Develop and implement strategies to enhance guest satisfaction
  • Manage vendor relationships and optimize guest experience at all touchpoints
  • Oversee rate management, group leads, and marketing initiatives
  • Build relationships with the local community and neighborhood
  • Collaborate with ownership to establish smooth procedures for accounting, administration, and property maintenance

Requirements:

  • Strong hospitality leadership experience required
  • Excellent time management skills and ability to meet deadlines
  • Technical skills in various software platforms
  • Ability to work well under pressure and make concise decisions
  • Highly developed customer service skills and strong problem-solving abilities
  • Excellent verbal and written communication skills

Main Street Hospitality is an equal opportunity employer and welcomes applications from qualified candidates.



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