Hotel Operations Manager
4 weeks ago
Main Street Hospitality is seeking a seasoned Hotel Manager to lead the opening and operation of our new property in Newport. As a key member of our team, you will be responsible for ensuring exceptional guest experiences, managing a small team, and driving revenue growth.
Key Responsibilities:
- Lead a team of front desk, maintenance, and housekeeping staff
- Develop and implement strategies to enhance guest satisfaction
- Manage vendor relationships and optimize guest experience at all touchpoints
- Oversee rate management, group leads, and marketing initiatives
- Build relationships with the local community and neighborhood
- Collaborate with ownership to establish smooth procedures for accounting, administration, and property maintenance
Requirements:
- Strong hospitality leadership experience required
- Excellent time management skills and ability to meet deadlines
- Technical skills in various software platforms
- Ability to work well under pressure and make concise decisions
- Highly developed customer service skills and strong problem-solving abilities
- Excellent verbal and written communication skills
Main Street Hospitality is an equal opportunity employer and welcomes applications from qualified candidates.
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Hotel Operations Manager
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