Customer Service Representative

5 days ago


Fort Smith, Arkansas, United States Savers | Value Village Full time
Job Description

We are seeking a Customer Service Representative to join our team at Savers / Value Village. As a key member of our sales floor team, you will be responsible for creating an exceptional customer experience, providing excellent service, and ensuring that every customer leaves the store feeling valued and satisfied.

In this role, you will have the opportunity to work in a fast-paced, dynamic environment with a diverse team of colleagues who share your passion for delivering outstanding customer service.

You will be responsible for:

  • Providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.
  • Maintaining a high level of product knowledge, including features, benefits, and prices of our merchandise.
  • Assisting customers with purchases, processing transactions, and handling returns and exchanges.
  • Working collaboratively with other team members to achieve sales goals and provide a seamless shopping experience.

What You'll Get:

  • A competitive salary of $35,000 per year, based on your location in Fort Smith, AR.
  • A comprehensive benefits package, including health insurance, life insurance, and a 401(k) plan with generous company matching contributions.
  • The opportunity to develop your skills and career path interests through our robust training program, Savers University.
  • A range of mental health services and programs to support your overall well-being.
  • Paid time off from work for leisure or other hobbies.

About Us:

Savers is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. Our mission is to redirect billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, while providing valuable funding for our nonprofit partners' community-based programs and services.

How to Apply:

To apply for this exciting opportunity, please submit your application through our website or email us at note: no email address here.



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