Customer Service Representative

3 days ago


Fort Smith, Arkansas, United States Baptist Health Full time
Job Title: Customer Service Representative

This is an exciting opportunity to join our team at Baptist Health as a Customer Service Representative. As a key member of our nursing unit, you will be responsible for providing exceptional customer service to patients, families, and visitors. Your warm and welcoming demeanor will make everyone feel at home.

Salary: $6,400.00 per bi-weekly period (based on 80 hours/week)

Key Responsibilities:
  • Greet new and existing patients upon arrival to the unit.
  • Schedule patient appointments.
  • Answer call lights promptly and courteously.
  • Organize and maintain patient charts.
  • Review test and lab results.
  • Maintain a clean workspace and stock areas with needed supplies.
  • Complete work orders for equipment maintenance.
  • Participate in direct care rounding.

Requirements:
  • High school diploma or equivalent.
  • Data entry experience and knowledge of computer programs.
  • Fluency in English.
  • Ability to work flexible hours.
  • CPR certification within 60 days of employment.


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