Customer Service Representative

2 days ago


Fort Smith, Arkansas, United States Savers | Value Village Full time

**Company Overview:**

Savers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where second-hand is second nature.

We supply our stores with gently-used items donated by the community, redirecting billions of pounds away from landfills and onto store racks and shelves for reuse. Our purpose-driven business model benefits both the planet and local communities.


**Salary & Benefits:**

$40,000 - $60,000 per year (based on location and experience)

We offer comprehensive benefits including health plans, life insurance, programs for smoking cessation and diabetes management, 401(k) plan with company matching contributions, paid time off, and mental health services.


**Job Description:**

As a Customer Service Associate, you will create an awesome experience for customers, donors, and team members at Savers | Value Village.

You will have opportunities to work in a fast-paced environment, develop your skills, and invest in your career path.

Our training department, Savers University, develops and delivers robust training to every team member across our organization.

  • Bundled health plans: medical, Rx, dental, and vision
  • Company-paid life insurance
  • Programs for smoking cessation and diabetes management
  • A 401(k) plan with generous company matching contributions
  • Paid time off
  • Mental health services

**Required Skills & Qualifications:

Ability to provide exceptional customer service

Excellent communication and interpersonal skills

Basic math skills and accuracy

Flexibility to work varying schedules and shifts



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