Lead Solutions Specialist

4 weeks ago

Salt Lake, Utah, United States Sonepar Full time

About the Role

We are seeking a highly skilled and experienced Commercial Switchgear Specialist to join our team at Sonepar. As a key member of our organization, you will be responsible for providing dedicated technical expertise, inventory, logistical support, and specialized technical solutions for multiple customer jobs simultaneously.

Key Responsibilities

  • Manage incoming quotes and bids for customers by providing accurate, competitive, and on-time quotations, as well as technical expertise to customer.
  • Analyze technical schematics and work with customers and Account Managers to suggest compatible product solutions that comply with all project specifications and applicable regulations.
  • Produce bill of materials from drawings, specifications, descriptions, or notes.
  • Provide technical support to customers and team members.
  • Coordinate with our purchasing department to ensure product availability in line with contract specifications and demand-driven inventory practices.
  • Help to ensure accuracy in the interface between client technical schematics and our SAP system including electrical plans, cable schedules, and other data.
  • Ensure timely and accurate quote information and responses to customer requirements, challenges, issues, and information requests. Assume overall ownership of these elements to resolve customer concerns and encourage customer loyalty to Sonepar.
  • Thoroughly understand all product capabilities, features, and benefits as well as Sonepar's market conditions, product warranties and services to maintain Sonepar's ongoing business value proposition to customers utilizing specialized knowledge in products related to commercial power systems.
  • Ensure timely and accurate flow of information from Quotations to Project Management team to ensure a seamless and efficient handling of customer projects from start to finish.

Requirements

  • 3 - 4+ years of prior experience with commercial and/or industrial switchgear products, from manufacturing, distribution or vendor background.
  • Significant experience in electrical distribution and/or manufacturing of electrical or related industry.
  • Effective user of ERP systems (preferably SAP).
  • Knowledge of commercial electrical suppliers and product lines, pricing strategies, and local/regional market.
  • Ability to travel to customer offices and construction sites.
  • Excellent interpersonal and communication skills, both oral and written, with customers and suppliers at the highest level.
  • Strong customer service orientation, organizational skills and attention to detail.
  • Time management – ability to effectively manage multiple priorities and meet deadlines; highly organized.
  • Problem analysis and resolution at both a strategic and functional level.
  • Intermediate or Efficient use of Microsoft Office Suite; especially Excel.

About Sonepar

Sonepar is an independent family-owned company with global market leadership in B-to-B distribution of electrical products, solutions and related services. We serve the market through a network of companies with over 400 locations nationwide. Our mission is to provide our customers with the supplies they need to succeed in their businesses.

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