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Solution Advisor
2 months ago
Solventum is a pioneering company that enables better, smarter, safer healthcare to improve lives. As a Solution Advisor - Coding, you will have the opportunity to collaborate with innovative minds and make a meaningful impact in the healthcare industry.
The RoleAs a Solution Advisor - Coding, you will be responsible for partnering with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned 3M product lines. You will serve as a subject matter expert (SME) for respective teams and solutions as assigned.
Key Responsibilities- Execution: Partner effectively with clients to perform workflow discovery, ensure adoption, and deliver advanced optimization for assigned 3M product lines.
- Strategy and Planning: Understand the client's short- and long-term strategy goals. Conduct current-state workflow and configuration review with client implementing Solventum's best practice workflows.
- Client Care and Advocacy: Advocate for the customer, log issues, and escalate as needed following standard procedures in a timely manner.
- Leadership and Coordination: Own the client relationship coordination and client focus coordination interactions for the client throughout the organization.
- Accountable and Measured: Define and track key performance indicators (KPIs) and ensure overall annual client satisfaction survey results for assigned client base.
- Stay Up-to-Date: Stay current with knowledge of industry changes and product changes. Participate in relevant corporate programs/initiatives, comply with professional and quality standards, and act in a manner consistent with Solventum's values and ethical standards.
To succeed in this role, you will need:
- Bachelor's Degree or higher AND seven (7) years of experience as a RHIA, RHIT, CDI Specialist, Coder, in a private, public, government or military environment.
- OR High School Diploma/GED AND eleven (11) years of experience as a RHIA, RHIT, CDI Specialist, Coder, in a private, public, government or military environment.
- Current, valid Driver's License.
In addition to the above requirements, the following are also preferred:
- Strong understanding of Revenue Cycle and the workflow associated with an organization's Revenue Cycle.
- Knowledgeable in Electronic Medical Record (EMR) workflows, systems, implementation, and medical professional training.
- Demonstrated capability to manage multiple project streams and teams.
- Experience consulting with clients in health information systems.
- Demonstrated knowledge in assigned solutions, services, and products.
- Demonstrated industry knowledge.
- Proficient computer skills.
- Excellent communication skills written and verbal.
- Exceptional client relationship skills.
- Ability to find creative solutions and manage difficult situations with diplomacy.
- Must have strong business acumen, strategic thinking, presentation skills, training skills, and be creative and innovative.
This role is remote, with occasional travel up to 50% domestic. Solventum offers a competitive compensation package, including base pay plus variable incentive pay, if eligible. Additional benefits include medical, dental & vision, health savings accounts, disability benefits, life insurance, voluntary benefits, paid absences, and retirement benefits.
Solventum is an equal opportunity employer and is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. We value diversity and inclusion and encourage applications from qualified candidates.
