Customer Service Representative
4 days ago
Job Description:
We are seeking a highly skilled and customer-focused Store Associate to join our team at SSRG Cake, LLC - 07. This is an exciting opportunity to work in a dynamic retail environment and contribute to the success of our store.
About the Job:
As a Store Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales and profitability goals of the store.
Responsibilities:
- Greet customers warmly and respond to their queries in a timely and professional manner
- Maintain accurate timekeeping records and complete assigned duties within scheduled shifts
- Communicate scheduling needs effectively to the management team and demonstrate flexibility when required
- Treat colleagues and customers with respect and professionalism
- Welcome customers to the store and invite them to join the cake club, clearly explaining its benefits
- Ensure the accuracy of all orders after they leave the store
- Resolve customer issues promptly and effectively, prioritizing customer satisfaction
- Execute opening and closing duties meticulously each day
- Uphold a clean and inviting store environment, contributing to a positive shopping experience
- Ensure accuracy in completing all financial management tasks, including cash logs and deposit records
- Ring up and scan orders with precision and attention to detail
Requirements and Qualifications:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong commitment to providing exceptional customer service.
Salary:
The estimated salary for this role is $42,000 per year, based on industry standards and location.
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