Product Support Engineer III

2 days ago

Hagerstown, Maryland, United States Sierra Nevada Corporation Full time
Job Title: Product Support Engineer III

Are you a technical expert with a passion for complex systems? Do you excel in communication and product troubleshooting? We may have the perfect role for you

Job Summary:

We are seeking a highly skilled Product Support Engineer III to join our team. As a key member of our team, you will provide onsite training, technical support, and troubleshooting for our customers in Saudi Arabia. Your expertise will be essential in assessing customer needs and determining the most appropriate technical solution for our systems.

Responsibilities:
  • Provide aircraft maintenance support in a high OPTEMPO environment, meeting or exceeding required Mission Capability (MC) rate at an overseas location
  • Interpreting manufacturer and internal manuals, drawings, technical references, and CAMPS documents
  • Maintaining with aviation safety standards and safe operating practices
  • Knowledge of aircraft maintenance and inspection processes and procedures and/or returning planes to service
  • Apply advanced technical principles, theories, and concepts. Work on complex technical problems to provide solutions
  • Compliance with all Security Protocols on and in support of Aircraft Operations
  • Experience with circuits and wiring assemblies and the ability to follow detailed instructions accurately and consistently
  • Perform simple tests such as continuity checks. Install and Integrate wiring, and termination in accordance with system requirements
  • Ability to terminate various coaxial, circular, and MIL-SPEC connectors
  • Have good hand eye coordination and be able to use a variety of standard hand tools including crimpers and soldering irons
  • Knowledge of proper ESD controls. Windows/Domain administration tasks
  • Patching of product specific systems
  • Must be detail and quality oriented. This is a Deployed rotational position
Requirements:
  • Bachelor's degree in a related field of study or typically 6 or more years of related experience
  • Higher education may substitute for relevant experience
  • Hands-on experience with wireless networks, tactical communications and personal computers
  • Communication and customer interface skills
  • Thorough understanding of system level maintenance of networks and communications systems
  • Comprehensive expert level understanding and experience of EO/IR VORTEXi(X), ORION-E, wideband KA SATCOM, radar, COMINT, and BLOS systems
  • Hands-on experience with wireless networks, tactical communications and personal computers
  • Communication and customer interface skills
  • Progressive experience using troubleshooting techniques
  • Thorough understanding of system level maintenance of networks and communications systems
  • Current/active SECRET Clearance Ability to reside outside the continental US, typically for extended periods of time
  • Ability to deploy for a minimum of 60 days and willing to deploy on a 60/30 rotation schedule
  • Current/valid passport and be able to obtain a visa to travel to Saudi Arabia Ability to adapt to extreme outdoor climates and working conditions
Preferred Qualifications:
  • Familiarity with the network and integration of traditional communications systems and sensors
  • Ability to read schematics, use service manuals, follow test procedures, and use logical trouble shooting techniques
  • Background in the Aerospace and Defense Industry, Government, or US Military Leadership experience in the military or civilian organization
  • Prior experience in a Lead role; the ability to mentor, train, guide and inspect the work of subordinates

We offer a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and .

This position requires current/active Secret U.S. Security Clearance. U.S. Citizenship status is required as this position needs an active U.S. Security Clearance for employment. Non-U.S. Citizens may not be eligible to obtain a security clearance. The Department of Defense Consolidated Adjudications Facility (DoD CAF), a federal government agency, handles the adjudicative aspects of the security clearance eligibility process for industry applicants. Adjudicative factors which affect the outcome of the eligibility determination include, but are not limited to, allegiance to the U.S., foreign influence, foreign preference, criminal conduct, security violations and illegal drug use.

SNC is a global leader in aerospace and national security committed to moving the American Dream forward. We're known and respected for our mission and execution focus, agility, and disruptive and rapid innovation. We provide leading edge technologies and transformative solutions that support our nation's most critical security needs. If you are mission-focused, thrive in collaborative environments, and want to make our country stronger with state-of-the-art technologies that safeguard freedom, join our team

As an Equal Opportunity Employer, we welcome our employees to bring their whole selves to their work. SNC is committed to fostering an inclusive, accepting, and diverse environment free of discrimination. Employment decisions are made without regarding to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or other characteristics protected by law. Contributions to SNC come in many shapes and styles, and we believe diversity in our workforce fosters new and greater ways to dream, innovate, and inspire.

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