Facilities Operations Supervisor

2 weeks ago

Saint Paul, Minnesota, United States PEOPLE SERVING PEOPLE Full time

About Us:

People Serving People is recognized as the largest and most comprehensive emergency shelter for families facing homelessness in Minnesota, and we are committed to being a leader in the prevention of homelessness. If you are passionate about transforming communities and empowering families, then People Serving People is the right place for you.

Position Overview:

The primary responsibility of this role is to oversee the Facilities Department at our downtown shelter, ensuring compliance with all relevant city and state regulations. The Facilities Operations Supervisor is accountable for the safe functioning, maintenance, and enhancement of the shelter facility, while also fostering the growth and development of the Facilities team. This role incorporates trauma-informed and equity-focused approaches to create an environment that supports positive outcomes for all involved.

The Facilities Operations Supervisor will directly manage and evaluate the performance of all personnel within the Facilities department, which includes both Maintenance and Housekeeping teams.

Key Responsibilities:

  • Recruit, hire, onboard, train, supervise, and assess the performance of Facilities Department personnel.
  • Mentor and develop Facilities staff to promote career advancement within the department and organization, ensuring knowledge and skills redundancy.
  • Oversee scheduling to guarantee adequate daily coverage for a safe and healthy shelter environment.
  • Ensure the highest standards of facility safety, operational continuity, and trauma responsiveness in line with all applicable codes and standards.
  • Manage relationships with external contractors and vendors providing essential equipment and services for shelter operations.
  • Collaborate with the People and Culture team and the Director of Shelter Operations to ensure adherence to relevant laws, regulations, and quality standards.
  • Act as a liaison with government agencies regarding facility inquiries and inspections.
  • Work alongside the Community Safety Manager to monitor safety equipment and procedures, proactively identifying and rectifying hazardous conditions.
  • Partner with Operations leadership to manage the department's operational and capital budgets, tracking progress against the Facility Renewal Plan.
  • Encourage engagement with shelter stakeholders to ensure their perspectives are integrated into departmental operations.
  • Serve as the primary representative of Facilities to volunteers, finding ways to express appreciation for their contributions.
  • Participate in regular management meetings to foster collaboration among leadership teams.
  • Oversee all record-keeping processes, including time sheets, inventory, and guest records.
  • Identify departmental shortfalls and develop strategies for improvement.
  • Perform additional duties as assigned by the Director of Shelter Operations.

Compensation and Benefits:

  • Annual salary range of $80,000 - $85,000.
  • Full-time position, Monday through Friday, from 8 a.m. to 5 p.m.
  • Comprehensive medical, dental, and vision insurance options.
  • Company-sponsored life and disability insurance.
  • 401(k) plan with employer contributions after six months.
  • Generous PTO policy offering 40 days per year.
  • Reduced cost parking or public transit pass.
  • Cellphone reimbursement available.
  • Discounted childcare services.
  • 12 weeks of paid parental leave.
  • Financial wellness benefits.
  • An opportunity to make a significant impact in the community.

Qualifications:

  • A minimum of 5 years of experience in performance management with a proven track record of staff development.
  • Experience engaging with diverse populations, preferably those who have experienced homelessness.
  • Demonstrated compliance with licensing regulations.
  • Experience in long-term facilities capital planning.
  • Proficient in Computerized Maintenance Management Systems (CMMS) and related software.
  • Ability to utilize Direct Digital Controls and Building Automation Systems.
  • Willingness to obtain necessary licenses and certifications within specified timeframes.
  • Advanced computer skills, particularly with Microsoft Office applications.
  • Experience with web-based systems for ordering and compliance.
  • Physical ability to stand for extended periods and respond to facility emergencies as needed.
  • Bachelor's degree or equivalent experience, along with supervisory experience in facilities management.

If you possess skills that align with this role but do not meet every requirement, we encourage you to apply and share your unique qualifications. We strongly welcome individuals with lived experience in homelessness, BIPOC individuals, and LGBTQ2S+ individuals to apply.

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