Office Manager

4 weeks ago


Houston, Texas, United States Tricon Residential Full time
Job Summary: The Regional Excellence Manager - Office Operations and Logistics Coordinator is responsible for enhancing operational excellence in their assigned Region of Excellence (ROX) by managing logistics, communication, and organization. This role plays an active part in the entire ROX operations and requires a self-starter who understands the importance of confidentiality, remains focused under pressure, and demonstrates an outstanding attention to detail. The ideal candidate will deliver the highest levels of quality and thoughtfulness in all verbal and written communication, naturally operating with a hospitality service mindset, acting as an ambassador for the organization, and partnering effectively across the company, adapting to unique personalities and working styles.

Key Responsibilities:

* Manage ROX Office Operations
* Create and manage Annual ROX Budgets - Expense Reports
* Serve as primary point of contact for ROX Office Vendors/Landlord, Utilities, Supplies, Seasonal Decor, etc
* Fleet Management Coordination
* IT Equipment needs and ID Badges
* Local Professional Groups
* Corporate Compliance - OSHA, Fair Housing, HR Mandatory Training
* Intradepartmental Coordination: New Project Initiative Pilots/Rollout - W/D, Doorbell, Telecom, etc
* IT - New Systems Rollout coordination
* Legal - Post Notices, Certified Mail
* HR - Announcements, Surveys, L&D coordination
* Assist with Local Reputation Management - Tricon is LOCAL HOA, Realtors, Chambers, Local Rental Housing Council
* Assist with Habitability/Legal/Insurance claim coordination
* Assist with meeting coordination for Compliance violations to include lease, HOA and Code Enforcement
* Collaborate with Centralized teams as needed
* Provide weekly reports to Operations Manager-Resident Support
* Manage all ROX Event Logistics
* All Team Outings
* Corporate/Department visits
* Weekly Lunches
* Training - Reserve and set up meeting space
* Calendar management
* Uniforms
* Travel logistics - Book Hotels, Rental Cars, Flights, etc
* Manage New Hire Experience
* Serve as new hire liaison for first 5 days to elevate the new hire onboarding experience
* Set intro calls with departments and intro team members.
* Confirm systems access and profile photo.
* Educate new hires on the best contact for Tricon departments.
* Inform New Hire of various Tricon programs

Requirements:

* 3 years of managing 50 person office
* Extremely proficient with Microsoft Office Suite with high aptitude for learning new software and systems
* Experience in project/program management preferred
* Demonstrated attention to detail
* Basic financial acumen

At Tricon Residential:

We are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
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