Office Manager
4 weeks ago
At Impact Fire Services, we are seeking a highly skilled and experienced Office Manager to join our dynamic team. As a key member of our district office, you will be responsible for managing the day-to-day operations, ensuring seamless administrative support, and driving business growth.
Key Responsibilities:- Manage workflow, ensuring deadlines are met and work is completed correctly
- Implement programs as directed by management, and see them through to completion
- Generate memos, emails, and reports as needed
- Respond to questions and requests for information
- Answer incoming calls and assume receptionist duties
- Oversee all office billing and contract setup
- Lead job cost and ticket costing efforts as it pertains to all billing
- Coordinate collections for district AR and coordinate with district collectors, if applicable
- Manage AP portal and elevate any exceptions with District Manager
- Monitor American Express report management
- Post Service Trade time into GP, review timesheets in DayForce App, and elevate any issues to District Manager for approval
- Coordinate with HR on all new hires and terminations, including onboarding, offboarding in Ceridian for payroll, benefits, etc., with IT for any systems setup, and with Safety for safety and OSHA
- Notify Nuvo Solutions for cell phones and iPads for district technicians and coordinate with IT on any systems issues or needs
- Maintain district office and technician licensing
- Oversee Administrative staff, including Billers, Collectors, Receptionist, etc.
- Coordinate fleet management needs, including vehicle orders, wrapping, repairs, and maintenance with Fleet Manager
- Liaise with Safety team to ensure OSHA training and office safety requirements are met
- 3 to 5 years of office administrative and management experience, required
- Prior supervisory experience
- Current use of MS Office Suite (Word, Excel) in a proficient manner
- Detail-oriented and comfortable working in a fast-paced office environment
- Exceptional communication skills
- Superior organization skills and dedication to completing projects in a timely manner
We are an Equal Opportunity Employer (EOE) including disability/veterans. Please apply online for consideration.
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