Transportation Operations Manager

2 weeks ago


Alliance, Nebraska, United States Senior Full time

Position Overview
The role of Transportation Operations Manager is pivotal in overseeing the delivery of services aimed at enhancing operational efficiency and effectiveness.

Key Responsibilities
Under the guidance of the Director of Transportation, this position entails the supervision and oversight of various transportation services, including Intercity Bus, Demand Response, and Special Transportation Operations. Responsibilities include:

  • Supervising all personnel involved in passenger transport, including drivers, dispatchers, and route supervisors.
  • Managing personnel-related functions such as recruitment, performance evaluation, and disciplinary measures.
  • Conducting service assessments, planning, and scheduling.
  • Addressing customer feedback and employee-related complaints, ensuring corrective actions are taken as necessary.
  • Coordinating driving assignments and making adjustments as required.
  • Researching and drafting specifications for vehicles and equipment.
  • Updating, enforcing, and implementing policies governing Transportation Operations.
  • Training new hires and providing annual retraining for existing staff on compliance with laws and regulations.
  • Completing necessary regulatory and operational reports on a daily, weekly, and monthly basis.
  • Overseeing clerical, accounting, payroll, and purchasing tasks assigned to dispatchers and route supervisors.
  • Ensuring adherence to reporting requirements.
  • Assisting in management duties in the absence of the Director and Assistant Director.
  • Investigating accidents and incidents.
  • Engaging with passengers and the public in a professional and courteous manner.
  • Making budgetary recommendations that influence departmental finances.
  • Performing additional job-related tasks as assigned.

Qualifications
Applicants should possess an associate's degree or equivalent experience, along with a minimum of five years in a supervisory role. A minimum of two years in public transportation is required, with a preference for candidates with federal program experience and a background in budgeting and finance.

Additionally, a valid Class O Nebraska Driver's License is required, or the ability to obtain one within a specified timeframe, with no more than three points assessed against the license.



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