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Beverage Operations Manager

2 months ago

Frisco, Texas, United States AEG Full time
Application Process
To be considered for this position, please ensure you complete the application process after clicking "Apply Now".

About AEG
AEG is a global leader in live entertainment and event management, dedicated to creating memorable experiences for audiences worldwide. With a diverse portfolio that includes venues, sports teams, and entertainment properties, AEG strives to deliver exceptional service and innovative solutions in the industry.

Position Overview
The Beverage Operations Manager will be responsible for overseeing beverage service across designated locations, ensuring excellence in execution and guest satisfaction.

Key Responsibilities
  • Uphold the highest standards of customer service and beverage quality.
  • Supervise and collaborate with bartenders, bar backs, and other staff members.
  • Ensure adherence to the beverage service guidelines, including specialty drinks and preparation techniques.
  • Work alongside venue management to implement comprehensive beverage training for front-of-house staff, covering pouring techniques, mixed drink preparation, and recipe details.
  • Conduct training sessions on local and state beverage laws and regulations.
  • Lead pre-event meetings to communicate important updates, event specifics, and service expectations to the team.
  • Perform additional duties as assigned by management.
Inventory Management
  • Oversee post-event and monthly inventory checks to accurately track beverage stock.
  • Coordinate the placement of alcohol and equipment based on event requirements.
  • Collaborate with the Purchasing team to ensure appropriate beverage orders align with inventory levels and upcoming events.
  • Implement security protocols to minimize theft and overpouring, ensuring secure storage of inventory.
  • Maintain proper stock levels at each location and create marketing displays in line with company standards.
  • Establish par levels for beverage stations and develop detailed operational procedures.
Health and Safety Standards
  • Supervise post-event cleanup, ensuring cleanliness and compliance with health regulations.
  • Adhere to health and safety standards for the storage and handling of all products and equipment.
Qualifications

• Ability to work flexible hours, including mornings, evenings, weekends, and holidays.

• 2-3 years of experience in Food & Beverage or hospitality preferred.

• Maintain a professional appearance and personal hygiene standards.

• Ability to work independently or collaboratively to execute events.

• Commitment to exceeding guest expectations.

• Strong listening skills and ability to follow management direction.

• Comprehensive knowledge of food and beverage service standards and guest relations.

• Punctuality and reliability are essential.

• Capacity to make quick, informed decisions.

• Strong organizational skills and ability to delegate tasks effectively.

• Ability to remain composed under pressure while maintaining professionalism.