Loss Prevention Specialist

3 days ago


Roosevelt, New York, United States DICK'S SPORTING GOODS INC Full time

About DICK'S SPORTING GOODS INC

We are a leading retailer of sports equipment, apparel, and footwear, committed to providing an exceptional shopping experience for our customers. Our team is dedicated to creating a positive and inclusive work environment that reflects the diversity of the communities we serve.

Job Summary

The Loss Prevention Lead plays a critical role in mitigating and reducing losses through the deterrence of external theft and the execution of key operational programs. This position requires a strong focus on customer engagement, as well as the ability to model behaviors that detect and deter shoplifters.

Key Responsibilities

  • Internal and External Theft Deterrence and Awareness
    • Monitor customer and teammate traffic in the store for potential theft activity while following company standards of dress code and addressing concerning behaviors.
    • Complete detailed and accurate incident reports in LPMS for all recoveries, shoplifting events, and grab & go activity.
    • Create an inclusive in-store environment where everyone feels welcome, safe, and is treated with respect.
    • Require 100% ability to walk sales floor, stockrooms, and office areas during the duration of the shift.
    • Ability to de-escalate incidents involving confrontation by athletes exhibiting concerning behavior.
  • Management of Loss Prevention Programs
    • Support, promote, and actively demonstrate company values related to customer engagement.
    • Provide ad-hoc support for the general needs of the business as necessary.
    • Participate in Shrink Coach meetings, new hire orientation, and conduct frequent training sessions with store teammates.
    • May assist store Shrink Coach with execution of Shrink Business Plan on a limited basis.
    • Conduct MES sweeps, fitting room checks, and safety standards when athlete traffic is slow.
    • Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintain confidentiality of all company information.

Team Member Traits

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns

Qualifications

  • 1-3 years of prior LP or educational experience in Loss Prevention preferred


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