Nike Retail Team Member

2 weeks ago


Waterloo, New York, United States Nike Full time
Job Overview

At Nike, we're looking for talented individuals to join our retail team. As a Nike Retail Team Member, you'll be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers.

Responsibilities
  • Provide outstanding customer service, ensuring a positive and engaging experience for every customer
  • Assist customers with product inquiries, returns, and exchanges
  • Maintain a thorough knowledge of Nike products, including features, benefits, and pricing
  • Work collaboratively with colleagues to achieve sales goals and maintain a clean and organized store environment
  • Participate in visual merchandising and store displays to create an engaging and inspiring shopping experience
Requirements
  • Three years of retail and/or consumer service experience
  • One year of leadership experience
  • Demonstrated ability to recruit, build and lead high-performing teams
  • Enthusiasm for engaging with consumers and inspiring them to become Nike Members
  • Digital literacy-desire to learn and adapt to technology needs with agility
  • Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation.
  • Ability to communicate in English
  • High school diploma or GED preferred; completion of post-secondary education will be considered a plus
Benefits

Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. Whether it's transportation or financial health, we continually invest in our employees to help them achieve greatness - inside and outside of work.



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