Nike Retail Coach

2 days ago

Waterloo, New York, United States Nike Full time
Nike Retail Coach Job Description

About the Role:

The Nike Retail Coach is a key member of our retail team, responsible for delivering a premium experience for our customers and teammates. As a leader, you will be responsible for driving sales growth, developing high-performing teams, and maintaining a safe and efficient work environment.

Key Responsibilities:

  • Sales and Service: Provide exceptional customer service, ensuring a flawless consumer journey and driving sales growth through product knowledge and enthusiasm.
  • Team Development: Recruit, build, and lead high-performing teams, focusing on talent development and retention.
  • Operational Excellence: Foster a safe, organized, and efficient work environment, ensuring seamless store operations.
  • Visual Merchandising: Develop and implement visual merchandising strategies that drive sales and enhance the customer experience.
  • Digital: Stay up-to-date with the latest digital tools and technologies, leveraging them to enhance the customer experience and drive sales growth.

Requirements:

  • Three years of retail and/or consumer service experience
  • One year of leadership experience
  • Demonstrated ability to recruit, build, and lead high-performing teams
  • Enthusiasm for engaging with consumers and inspiring them to become Nike Members
  • Digital literacy and ability to adapt to technology needs
  • Flexibility and willingness to work a combination of mornings, evenings, weekends, and holidays based on the needs of the business
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
  • Ability to communicate in English
  • High school diploma or GED preferred; completion of post-secondary education will be considered a plus

About Nike:

Nike is a growth company that looks for team members to grow with it. We offer a generous total rewards package, casual work environment, diverse and inclusive culture, and electric atmosphere for professional development. Our mission is to bring inspiration and innovation to every athlete* in the world.

Benefits:

We continually invest in our employees to help them achieve greatness - inside and outside of work. All who work here should be able to realize their full potential.

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