Busser/Runner

3 hours ago

New York, New York, United States Little Hen Full time

We are seeking a highly motivated and organized Busser/Runner to join our team at Little Hen. As a Busser/Runner, you will play a vital role in ensuring our guests have a high-quality dining experience by serving their food in a timely and accurate manner and rendering a high level of customer service. Key responsibilities include setting tables, serving food orders, and removing used dishes and utensils. If you have a passion for delivering exceptional service and are available to work various shifts, including weekends and holidays, we encourage you to apply.

Key Responsibilities

  • Set tables according to restaurant standards and ensure a clean and welcoming environment for our guests.
  • Deliver food orders from the kitchen to customers' tables rapidly and accurately, ensuring that our guests receive their meals in a timely manner.
  • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils, and napkins.
  • Serve welcome drinks and hors d'oeuvres to guests upon arrival, setting the tone for a memorable dining experience.
  • Ensure food is served in accordance with safety standards, including proper temperature, to maintain the highest level of quality and safety.
  • Check in with customers and take additional orders or refill water as needed, demonstrating a commitment to exceptional service.
  • Remove dirty dishes and utensils, maintaining a clean and organized dining area.
  • Answer guests' questions about ingredients and menu items, showcasing your knowledge and enthusiasm for our offerings.
  • Inform restaurant staff about customers' feedback or requests, ensuring that we continuously improve our service and meet our guests' needs.
  • Make sure families with young children receive kids' menus and special silverware sets, catering to their unique needs.
Requirements
  • Experience as a Busser and Food Expeditor or similar entry-level role in a restaurant.
  • Understanding of hygiene and food safety rules, with a commitment to maintaining the highest standards.
  • Physical ability and stamina to carry heavy trays and stand for long hours, with a focus on maintaining a safe and healthy work environment.
  • Availability to work various shifts, including weekends and holidays, with a willingness to adapt to changing schedules.
  • Multi-tasking abilities, with a focus on prioritizing tasks and managing multiple responsibilities.
  • Good oral communication skills, with a focus on clear and effective communication with guests and colleagues.
  • Able to have awareness of restaurant surroundings, with a focus on maintaining a clean and organized environment.
  • Ability to remain calm and professional in a fast-paced work environment, with a focus on delivering exceptional service under pressure.
  • Degree in hospitality or restaurant management is a plus, but not required.
Job Type: Full-time

Salary: $17.00 per hour

Benefits:
  • Employee discount
  • Paid time off
Shift:
  • 8 hour shift
  • Morning shift
Weekly day range:
  • Every weekend
  • Monday to Friday
  • Weekend availability
Ability to commute/relocate: Work Location: One location

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