Hotel Front Line Staff

1 day ago


Augusta, Maine, United States Courtyard by Marriott Full time

Courtyard by Marriott - Job Overview

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We are seeking a skilled Front Desk Agent to join our team. As a member of our front desk staff, you will be responsible for providing exceptional customer service to our guests.

Key Responsibilities:

  • Greet guests warmly and ensure they feel welcome in our hotel.
  • Check guests in and out efficiently, maintaining accurate records.
  • Handle guest inquiries and resolve complaints promptly and professionally.
  • Assist with reservations and maintain accurate records.
  • Coordinate with housekeeping and maintenance to ensure guest satisfaction.

Requirements:

  • $45,000 - $60,000 per year (salary may vary based on experience and location)
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with hospitality industry software and systems.

Benefits:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and supportive team.
  • Professional development opportunities.


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