Phone Support Representative
3 days ago
HonorVet Technologies is seeking an experienced Phone Support Representative to join our customer support team. In this role, you will be responsible for handling incoming calls from our clients and providing top-notch support.
Key Responsibilities:
- Answer calls from potential and existing client customers.
- Transfer calls to the appropriate department based on client needs.
- Collect and document all necessary information during each call.
Requirements:
- Call center experience preferred.
- Excellent communication and interpersonal skills.
- Basic knowledge of computer applications.
Technical Requirements:
- A high-speed internet connection with minimum 25mbps upload and download speeds.
- A Windows 10 computer with a modem connection and a USB headset compatible with Avaya software.
- The ability to allow client-required software to be uploaded to your computer.
Estimated Salary:
$50,000 - $60,000 per year
What We Offer
HonorVet Technologies provides a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and holidays.
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