Phone Support Specialist

5 days ago


Jacksonville, Florida, United States Darryl Wakefield - State Farm Agency Full time

Job Description

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We are looking for a talented individual to work as our Customer Service Representative. The successful candidate will be responsible for providing prompt, accurate, and friendly customer service. This includes responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. We also expect our representative to establish customer relationships, follow up with customers as needed, and use a customer-focused approach to educate customers about insurance options.



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