Customer Service Representative

1 week ago

Irvine, California, United States IST Management Full time
Job Title: Part-Time Customer Service Representative

We are seeking a Part-Time Customer Service Representative to join our team at IST Management Services in Irvine, CA. Ideal candidates will have relevant experience in mail operations, customer service, and a desire to grow their professional career in business services.

Responsibilities:

  • Sort incoming mail and handle according to established procedures
  • Sort, tag, and deliver incoming packages
  • Demonstrate flexibility in satisfying customer demands in a high-volume, production environment
  • Adhere to all safety procedures
  • Take direction from the site manager and assistant site manager
  • Participate in cross-training
  • Perform other tasks as assigned to uphold client and site needs

Qualifications:

  • Valid Driver's License required
  • Prior mail or shipping/receiving experience is a plus
  • High school diploma or equivalent (GED) - College Degree is a plus
  • Professional appearance and demeanor
  • Keyboarding and Windows environment PC skills
  • Excellent communication skills both verbal and written
  • Ability to effectively work individually or in a team environment
  • Ability to multi-task effectively
  • Ability to meet employer's attendance policy
  • Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information is available on our website.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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