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Housing Retention Specialist
2 months ago
Position Title: Housing Retention Specialist
Department: Community Programs for Social Justice
Reports to: Shelter Housing Coordinator or Manager
Work Schedule: Full Time (40 hours/week), typically 8 AM - 5 PM, Monday to Friday (may include occasional evenings and weekends)
Compensation: $21.65 - $25.70 per hour, based on experience
Benefits: Comprehensive medical, dental, short and long-term disability insurance, paid holidays, and leave
FLSA Status: Non-exempt
Our organization is dedicated to combating poverty by fostering relationships and building resources that create opportunities for individuals and communities. We collaborate with those affected by poverty to help them achieve sustainable housing and economic stability. Our focus is on affordable housing and community development that enhances inclusive neighborhoods. We advocate for policies that expand housing opportunities and work towards eliminating wealth disparities.
We envision vibrant neighborhoods where everyone can enjoy the security and benefits of a supportive community. Our organization operates with agility and financial strength, guided by our core values and strategic objectives.
Diversity, Inclusion, and Equity: These principles are at the heart of our mission. We have established an Anti-Oppression Diversity Committee to ensure our policies reflect our commitment to diversity and inclusion. This committee also facilitates diversity training and contributes to our ongoing equity initiatives.
Mission: We are committed to ending homelessness and poverty in our community, believing that everyone deserves a safe and stable home.
What We Offer:We provide a robust benefits package to support your overall well-being, including:
- Employer-covered health insurance premiums.
- Generous paid time off, including 13 holidays and a floating birthday holiday.
- Employer-funded short-term and long-term disability insurance.
- Access to an employee assistance program.
- Flexible spending accounts for health and dependent care.
- Opportunities for professional development through workshops and committees.
- Wellness initiatives, including walking groups and yoga classes.
- 401k retirement plan with a 2% employer match after three months of employment.
- Six weeks of sabbatical leave after seven years of continuous service.
Essential Duties:
- Conduct comprehensive assessments with participants to determine demographics, income, housing status, and individual needs.
- Collaborate with participants to create and implement personalized action plans addressing various life domains such as Housing, Income, Education, Wellness, and Social Capital.
- Engage with a diverse range of participants, ensuring culturally responsive support.
- Utilize program funds effectively based on individual goal plans and assess participation duration based on needs.
- Employ assertive engagement and trauma-informed care techniques to motivate individuals toward their goals.
- Maintain regular contact with households to monitor progress and provide ongoing support.
- Research community resources and advocate for families' needs, including housing stability and legal assistance.
- Facilitate financial discussions to help families manage their resources effectively.
- Assist families in their housing search, addressing barriers and supporting application processes.
- Ensure compliance with documentation standards required by funding sources.
- Stay informed about regional housing laws and tenant rights.
- Support families receiving Housing Vouchers by liaising with relevant agencies.
Secondary Duties:
- Build and maintain relationships with community partners, including landlords.
- Conduct follow-ups with households as required by funding sources.
- Participate in supervision, staff meetings, and training sessions.
- Engage in community outreach and interagency collaborations.
- Perform additional duties as assigned, demonstrating flexibility and teamwork.
The ideal candidate will possess:
- A Bachelor's Degree in social services or a related field, with at least six months of case management experience, or equivalent education and experience totaling at least one year.
- Experience in developing and implementing individualized service plans.
- Background in crisis intervention and community resource networking.
- Experience in culturally responsive service delivery using assertive engagement techniques.
- Fluency in English, both written and spoken; bilingual skills are preferred.
- Proficiency in Microsoft Office applications.
The role requires the ability to perform various physical tasks, including lifting up to 25 pounds and maintaining a moderate noise level in the work environment. Reasonable accommodations will be made for individuals with disabilities.
Transportation:A valid driver's license, clean driving record, and reliable transportation are required for this position.
Application Process:Interested candidates should prepare a resume, cover letter, and three professional references. This position remains open until filled.
