Community Housing Support Specialist

2 months ago

Portland, Oregon, United States Catholic Charities Full time
Position Overview

Job Code: #CDH-012 - Community Housing Support Specialist


Department: Community Development & Housing

Employment Type: Full Time (40 hours/week); Non-exempt

Reports to: Vice President of Community Development & Housing

Location: SE Portland

Compensation: $20 - $22 hourly wage


Employee Benefits:

  • Comprehensive health, dental, vision, and alternative care benefits fully covered by the employer.
  • Long-term disability and life insurance at no cost to the employee.
  • Generous paid time off including vacation, sick leave, personal days, and 13 paid holidays.
  • Retirement plan with employer matching and additional discretionary contributions.
  • Access to an Employee Assistance Program.
  • Eligibility for the Public Service Loan Forgiveness program for qualifying employees.
  • For a complete list of benefits, please refer to the Resources section.

Organizational Culture:

Catholic Charities of Oregon fosters a supportive work environment that prioritizes employee well-being, enabling staff to effectively serve the community. Our commitment to professional development and empowerment encourages employees to take ownership of their roles and become leaders in their respective fields. Together, we strive to create a tangible impact in the lives of those we serve.


About Us:

Established in 1933, Catholic Charities of Oregon is one of the state's oldest nonprofit organizations dedicated to providing essential services to vulnerable populations. Recognized as one of the Most Admired Companies by the Portland Business Journal in 2023, our mission is to ensure that critical support services are accessible to those in need.


Key Responsibilities:

  • Respond to inquiries from residents and effectively manage grievances, concerns, and feedback.
  • Enhance and maintain the electronic filing system for the Community Development & Housing program, including data entry and document management.
  • Handle incoming mail for the program, ensuring timely responses and appropriate distribution.
  • Lead and assist with special projects as directed by team members within the Community Development & Housing program.
  • Support the Vice President of Community Development & Housing with property inspections as required.

Qualifications:

Education and Experience:

  • Associate's degree in human services or equivalent experience is required.
  • A minimum of 2 years in an administrative support capacity is strongly preferred.
  • Background in customer service is advantageous.
  • Familiarity with landlord/tenant laws and relationships is preferred.
  • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.

Diversity and Inclusion:

Catholic Charities of Oregon is committed to promoting diversity and inclusion within our workforce. We embrace individuals from all backgrounds and do not discriminate based on race, religion, color, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other protected status as required by law. Our complete Social Justice and Diversity statements are available in the Resources section.

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