Senior Product Information Management Lead

1 week ago


Chicago, Illinois, United States Hoodie Analytics Full time

Senior Product Information Management Lead

Hoodie Analytics empowers Cannabis brands, consumers, and retailers through an extensive array of analytics, applications, and data-driven services that deliver market insights on sales, distribution, pricing, and promotions.

This month, we are unveiling an innovative service for the Cannabis sector, utilizing our comprehensive catalog of Product Information and Digital Assets... A PIM & DAM Solution integrated with online compliance.

We are seeking a full-time manager to spearhead our implementation initiatives with leading multi-billion dollar brands in the Cannabis industry that have engaged with us. The ideal candidate will work closely with our professional services and product teams to ensure successful project execution, tool configuration, and ongoing product support. This role is based in our Chicago office, but we welcome remote applications from qualified candidates.

In this position, you will collaborate directly with our Brand & Retail clients to address their multi-state and multi-channel requirements. You will report to the Head of Professional Services and partner with team members to create an Implementation team, while also managing smaller projects independently.

Key Responsibilities

  • Effectively implement Hoodie’s PIM to maximize user adoption and overall success
  • Independently manage multiple concurrent projects
  • Advise clients on best practices related to PIM systems, product data modeling, asset categorization, data mapping, and syndication
  • Maintain a thorough understanding of an evolving software solution while collaborating with colleagues to enhance shared knowledge
  • Deliver projects on schedule, within scope, and on budget
  • Communicate clearly with both technical and non-technical stakeholders in Product, Development, Sales, and Customer Success
  • Motivate the team to proactively meet commitments
  • Develop expertise in technical, retail, and manufacturing industries
  • Collaborate with Customer Champions, Project Managers, Account Managers, and other teams to ensure clients achieve established KPIs/Goals

Qualifications

  • Proficient in managing large data sets and skilled in Microsoft Excel
  • Dedicated to ensuring customer success
  • Enthusiastic about working in a customer-focused environment
  • Experienced in presenting and making recommendations to clients
  • Able to juggle multiple customer-facing projects simultaneously
  • Capable of explaining new concepts clearly to diverse audiences
  • Driven to resolve challenges through various approaches, whether technical, organizational, customer-related, or personal
  • Curious and eager to learn about new businesses and industries, quickly grasping and effectively using industry-specific terminology
  • Adaptable and able to handle changing circumstances with ease
  • Familiarity with various enterprise PIM systems such as Syndico, GDS1, Salsify, or Catsy
  • Experience in configuring and utilizing PIM solutions, as well as managing product information is advantageous

Compensation

  • Compensation is commensurate with experience.
  • This position includes benefits and performance-based bonuses.
  • Hoodie is an equal opportunity employer committed to workplace equality and fostering a diverse, inclusive, and healthy professional environment.


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