Field Service Engineer

6 days ago

Cambridge, Massachusetts, United States Thermo Fisher Scientific Full time
Job Description

Thermo Fisher Scientific is seeking a highly motivated and detail-oriented Field Service Engineer Summer Intern to join our team. As a Field Service Engineer Summer Intern, you will have the opportunity to work with our experienced Field Service Engineers to deliver exceptional service to our customers.

Key Responsibilities:

  • Gain invaluable insights and practical knowledge by observing and learning from experienced Field Service Engineers.
  • Take on a specific project linked to the Field Service Engineering business, applying your skills and contributing to real-world challenges in Field Services.
  • Highlight your project findings and share your FSE Summer Intern experiences with our Divisional Leadership Team.
  • Engage in a meaningful one-day volunteer project within your local community, contributing to a cause that aligns with our values and leaves a positive impact.

Requirements:

  • Available to work full-time (40 hours/week) for 12 weeks, starting on June 4, 2025, and ending on or around August 20, 2025.
  • Field-based, customer-facing position requiring flexibility to travel with a senior Field Service Engineer to service or support customers in the Baltimore, Maryland area.
  • Work side-by-side with Field Service Engineer mentors at customer sites in an assigned region.
  • Complete the assigned project before the end of the Summer Intern Program.
  • Represent the Company in a positive, professional manner in all interactions with Thermo Fisher Scientific employees, customers, and representatives.

Education:

  • Must be currently enrolled in an accredited college or university pursuing a bachelor's degree in engineering and returning to school as a rising Senior required.
  • Chemistry, Science, or a related engineering field is preferred.

Experience:

  • Customer Service work experience is a plus.
  • Engineering, Robotics, and/or IT work experience is a plus.

Knowledge, Skills, Abilities:

  • Knowledge and experience with computer technology including Microsoft Suites (Excel, Word, Outlook, etc.), hardware and software applications, etc.
  • Self-starter with a powerful desire to learn and a passion for delivering excellent customer experiences.
  • Ability to manage time to both learn and complete project(s).
  • Strong interpersonal, verbal, and written communication skills.
  • Is curious, and innovative with excellent critical thinking skills and can identify specific problems, seek the desired result, and the vital tasks needed for resolution.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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