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Customer Service Representative

1 month ago

Stockton, California, United States Aisle 1 Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with purchases, answering questions about products and services, and making recommendations as needed.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including restrooms, floors, and shelves, to ensure a positive shopping experience for customers.
  • Restock merchandise, rotate inventory, and perform other tasks as needed to maintain a well-stocked and visually appealing store.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
Requirements
  • High school diploma or equivalent required.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and customer service skills.
  • Ability to lift up to 30 pounds and stand for long periods of time.
  • Basic math skills and accuracy with handling cash and operating a cash register.
What We Offer
  • Competitive hourly rate.
  • Opportunities for advancement and professional growth.
  • A fun and supportive work environment.