Customer Service Representative

5 days ago


Stockton, California, United States El Pollo Loco Full time
Job Title: Cashier

At El Pollo Loco, we're committed to providing our guests with an exceptional dining experience. As a Cashier, you'll play a vital role in ensuring our guests receive the highest level of service and quality food.

Responsibilities:
  • Provide exceptional customer service by greeting guests, taking orders, and ensuring timely delivery of food and beverages.
  • Operate a cash register, handle customer transactions, and maintain accurate cash handling and reporting.
  • Work effectively in a fast-paced environment, meeting or exceeding service time standards for walk-in, mobile ordering, and drive-thru.
  • Clean and sanitize the work area, maintaining a clean and safe environment for guests and team members.
  • Support and assist peers, including expediters and service assistants, to ensure seamless service delivery.
  • Participate in training new cashiers and perform additional duties as assigned by the supervisor.
Requirements:
  • CA food handler card is required.
  • Ability to communicate, speak, and read English; second language is a plus.
  • No experience required; guest service experience preferred.
  • No education required; high school diploma and equivalent preferred.
  • Ability to observe products and use best judgment to ensure high-quality food presentation.


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