Government-Funded Customer Service Representative
2 weeks ago
Nexus Executive Group is seeking a highly motivated and customer-focused individual to join our Government-Funded Customer Service Team in the local Stockton area.
We are a leading provider of government-funded wireless services, working with the TruConnect program to deliver affordable communication products to underserved communities.
As a Government-Funded Customer Service Representative, you will be responsible for:
- Building relationships with community members and providing exceptional customer service
- Ensuring participants are enrolled in the Federal Lifeline Program and have access to necessary communication devices
- Upselling participants on accessories and promoting our services
- Maintaining accurate records of program participants and daily communications
- Collaborating with the team to achieve company goals and objectives
We offer unlimited training and leadership development opportunities to help you grow and succeed in your career.
To be successful in this role, you will need:
- A minimum of GED/high school equivalent
- Experience in customer service, sales, or a related field
- An intense drive and desire for success
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet performance expectations
Apply now to join our team and take your career to the next level
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