Pet Hotel Assistant
2 days ago
We are seeking a highly motivated and compassionate Pet Hotel Assistant to join our team at Wag Hotels. As a key member of our Client Services Team, you will be responsible for providing exceptional customer service, ensuring the comfort and well-being of our furry guests, and maintaining accurate records of their stay.
Key Responsibilities:- Manage guest check-ins and check-outs, ensuring a smooth and efficient experience for our clients
- Process online reservations and respond to client inquiries in a timely and professional manner
- Maintain accurate medical and behavioral records of all guests using our online database
- Collaborate with our team to ensure the highest level of service and care for our clients and their pets
- High School Diploma or equivalent
- Excellent written and verbal communication skills
- Ability to work holidays and weekends
- Computer literacy and ability to type 30 wpm
- Comfortable handling dogs and cats of all sizes, breeds, and personality types
- Free daycare for your dog after your first 30 days
- Two weeks of free boarding for your dog or cat (during nonpeak periods)
- 30% discount on all retail
- Health Benefits through 'Lemonaid'
- Retirement Savings Program through CalSavers
- Paid sick leave
We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a passionate animal lover with excellent communication skills, we encourage you to apply for this exciting opportunity to join our team at Wag Hotels.
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