Hotel Operations Manager

2 days ago


Sacramento, California, United States HYATT Hotels Full time
Job Title: General Manager

Hyatt Hotels is seeking a highly motivated and experienced General Manager to lead our hotel operations in Sacramento International Airport. As a key member of our leadership team, you will be responsible for overseeing the overall operation of the hotel, driving revenue and profitability, and ensuring exceptional guest service.

Key Responsibilities:
  • Oversee hotel operations, including rooms, housekeeping, food and beverage, engineering, and other departments
  • Manage all sources of revenue, including rooms, food and beverage, and other departments
  • Actively participate in sales discussions, meetings, and plans
  • Create and monitor the hotel's annual budget
  • Manage employee development and retention, and conduct regular employee meetings
  • Ensure outstanding guest service and adherence to all brand standards
  • Protect the hotel and its assets by enforcing and maintaining a preventative maintenance program
Requirements:
  • 1-3 years or more of experience as an Assistant General Manager, preferably with Hyatt
  • History of opening hotels/previous hotel pre-opening experience is preferred
  • Familiar with Hyatt sales operating systems preferred
  • Knowledge of most Hyatt standards and regulations
  • Demonstrate the ability to interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Flexible to work some nights and weekends when necessary based on business and staffing needs
  • Results-driven, energetic, and focused
  • Must be a caring leader that builds trust and engagement by cultivating genuine relationships
  • Provides a professional image at all times through appearance and dress
  • Innovative thinker that will challenge business processes and concepts to drive results
  • Service-oriented style with professional presentation skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • The chance to work with a world-renowned hospitality brand


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