Night Auditor

2 months ago


West Sacramento, California, United States Home2 Suites West Sacramento Full time
Job Summary:

The Night Auditor is a critical role in the hotel's operations, responsible for ensuring the accuracy and integrity of financial transactions during the overnight shift. As a Night Auditor, you will be the first point of contact for guests and associates, providing exceptional customer service and ensuring a smooth transition from day to night operations.

Responsibilities:
  • Front Desk Operations: Manage the front desk during the overnight shift, handling guest check-ins, check-outs, and room assignments.
  • Financial Transactions: Process and balance all financial transactions, including cash, credit card, and room charges.
  • Security and Safety: Conduct security walks, ensure all areas are locked and secured, and respond to emergency situations.
  • Guest Services: Handle guest requests, resolve issues, and provide exceptional customer service.
  • Reporting and Record Keeping: Prepare and distribute daily reports, maintain accurate records, and ensure compliance with company policies and procedures.
  • Team Collaboration: Work closely with other associates to ensure seamless operations, provide support, and maintain a positive and productive work environment.
Requirements:
  • Education: High School diploma or equivalent required; college coursework in a related field helpful.
  • Experience: At least 1 year of progressive experience in a hotel or related field required.
  • Skills: Strong communication and problem-solving skills, ability to work independently and with minimal supervision, proficiency in Windows operating systems and company-approved software.
Benefits:
  • Competitive Compensation: $16.25-$24.38 per hour, depending on experience.
  • Benefits Package: Medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401(k) retirement plan.

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